Blue Spot Pets


Privacy Policy

If you have any questions about this privacy policy or believe that the web site is not abiding by our privacy policy, please contact at

Information Collection and Use

The web site collects information from our users at several different points on our web site.  When you use the web site, some basic, general information is collected.  This general information is used internally in connection with our business to improve the web site, including our marketing and advertising efforts, and to make your use of the web site as enjoyable and efficient as possible. 

When you set up an account on our web site or purchase an item from our web site, we collect personal information provided by you that may include your:  (i) first and last name; (ii) billing address; (iii) shipping address; (iv) other shipping addresses; (v) email address; (vi) phone number; (vii) credit card account number; (viii) items purchased from us; and (ix) browsing, buying and selling patterns.  We use this personal information in order to provide you with the goods and services that you purchase on our web site.  We use your email address to provide you with information about your order and its status and we may occasionally send out emails, including newsletters, to people who have placed an order on-line, with information about other services available on our web site.  Your phone number is used by us only in the event that our customer service representatives need to contact you about an order you have placed. Other pet health related information such as age, height, weight, regular use of certain medications, certain medical diagnosis, types of foods and supplements used, water intake, and sleeping patterns, are gathered when the Blue Spot Pets Wellness Program is purchased in order to supply individualized pet testing procedures and protocols.

Blue Spot Pets, LLC, (“we” or “us”) owns and operates the web site and we are the sole owner of this information collected on the web site.  We will not sell, share, or rent this information to a third party in any way other than as disclosed in this privacy policy.  We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities and may, in our sole discretion, disclose personal information or other information to satisfy any law, regulation, subpoena, or government request.  We reserve the right to release personal information, pet information or other information about users who we believe are engaged in illegal activities or are otherwise in violation of our Terms of Service, even without a subpoena, warrant or court order, if we believe, in our sole discretion, that such disclosure is necessary or appropriate to operate our web site or to protect the rights or property of, our affiliates, or our officers, directors, employees, agents, third-party content providers, suppliers, sponsors, or licensors.  We also reserve the right to report to law enforcement agencies any activities we reasonably believe in our sole discretion to be unlawful.  If we are legally compelled to disclose information about you to a third party, we will attempt to notify you by sending an email to the email address in our records unless doing so would violate the law or unless you have not provided your email address to us.


To use some features on the web site, a user must first complete a registration form and purchase a Blue Spot Pets Wellness Program on the web site or be a Certified Blue Spot Pets Practitioner. During registration, a user is required to give contact information, such as name and email address and relevant pet health history.  This information is used to supply the individualized pet testing procedures and protocols.


We request additional personal information from our users when placing an order on our web site.  In completing our order form, a user must provide contact information, such as name and shipping address, and financial information, such as credit card account number and expiration date.  This information is used for billing purposes and to fulfill our customer orders. If we experience difficulties processing an order, we will contact a user through this information.


A cookie is a text file stored on the user’s hard drive containing information about the user.  Web sites create cookies to record information about a user’s preferences, such as the items you add to your shopping cart, and for security purposes (see Security below).  Cookies are also used to help us determine the various services you use and the support you may need, and to help us detect and solve any problems you may have while using our web site.  In addition, the use of a cookie on our web site will enable users to log on without having to reenter their password on each visit and to participate in other features of our website.  Most cookies expire after a certain time period.  If you wish, you may set your browser to reject all cookies and still view our web site.  Cookies placed by are not tied to any personally identifiable information. There are no third party cookies placed on

Log Files

Like most standard web sites, we use log files on our servers.  These log files store information regarding IP (internet protocol) addresses, browser type, ISP (internet service provider), referring/exit pages, platform type, date/time stamp, and number of clicks.  These log files are used to analyze trends, administer the web site, track user’s movements in the aggregate, and gather broad demographic information for our use.  IP addresses, etc. are not linked to personal information.

Sharing of General or Demographic Information

We may share aggregated, general or demographic information we collect about our users and their use of our web site with our partners in a manner which does not identify any individual user.  We use an outside shipping company to ship orders placed on our web site, and a credit card processing company to bill users for goods and services purchased on our web site.  These companies will not retain, share, store or use any of our user’s personal information for any secondary purposes. 


The web site contains links to other web sites.  We want you to be aware that when you click on such links, including banner advertising, which take you to a third-party web site, you will be subject to such third-party’s privacy policies.  Please be aware that we are not responsible for the privacy practices of such other web sites and we expressly disclaim any and all liability for the actions of third-parties, including, without limitation, actions relating to the use and/or disclosure of personal information by such third-parties.  We encourage our users to be aware of when they leave our web site and enter a third-party web site and to read the privacy statements of each and every web site that collects their personal information.  This privacy policy applies solely to information collected by our web site.


The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about the security of our web site, you can send an email to

Communications from our Website

We send all new members a welcoming email to verify their password and username.  Established members will receive information pertinent to our program at different stages.  Each user has the option to not receive these types of communications (see Choice/Opt-Out below).

We utilize an outbound email communication system (Progress Monitoring) to assist clients with their programs. The service is incorporated into the program is a useful tool and a benefit to the program offering. The client has the choice/opt out option however, we do not advise it as it is integral to the program

Occasionally, it is necessary to send out service-related announcements.  For instance, if our service is temporarily suspended for maintenance, we might send you an email informing you of such service interruption.  Generally, users may not opt-out of receiving these service-related communications.  In addition, we communicate with our users on a regular basis to provide requested services and regarding issues relating to their account via email.

Correcting/Updating Personal Information

If a user's personal information changes or if a user no longer desires our service, we will enable our users to correct, update or remove from our web site the personal data they provided to us.  Such changes can be made either through the My Account page on our web site or by emailing us at


Our users are given the opportunity when registering with our web site to opt-out of having their information used for purposes not directly related to the provision of goods or services through our web site.  Our membership form has an opt-out mechanism so users purchasing a membership from us may elect to not have their email address added to our marketing and promotional address lists.

Users who no longer wish to receive our communications or other marketing and promotional materials from us may opt-out of receiving these communications by replying to any such promotional email indicating your desire to no longer receive such emails.

Notification of Changes in Use of Information

Our privacy policy is subject to change.  In the event of any change, we will provide notice of such change on our web site.  If we want to use your personal information in a manner different from that stated to you at the time you provided such information to us, we will notify you of such change via email in addition to posting notification of such change on our web site.  At such time, you can determine whether you wish to allow us to use your information in this different manner.  If you have opted out of all communication with our web site or have deleted or deactivated your account with us, then you will not be contacted and your personal information will not be used. 

Take our FREE online test

Determine which Neurotransmitter Lab Test is right for you.

Get Started